Enrollment Support Specialist
Job TitleEnrollment Support Specialist
Employment TypeContract Associate
Start your new career as an Enrollment Support Specialist with MAU at NavCare in Augusta, GA. As an Enrollment Support Specialist, is responsible for receiving patient data from internal and external resources, enrolling patients for the appropriate service(s) and entering all data in various systems along with time-stamping.
What We Offer:
Starting pay of $12.00 - $14.00 per hour based on experience
First Shift, 8:00 am to 5:00 pm
Opportunity to be hired on full-time by client
What We Are Looking For:
- High School Diploma or GED
- Previous Customer service, sales, medical knowledge is required
- 2+ years’ of experience maintaining medical records and performing data entry tasks within a physician’s office, hospital or similar setting preferred
- Knowledge of multiple electronic medical records (EMR) systems preferred
- Strong data entry and verbal/written communication skills are essential, along with proficiency in Microsoft Office applications
- Excellent customer service skills
- Adaptability to work with various disciplines in multiple locations.
- Flexibility to handle a workload that fluctuates greatly and consistently based on needs
What You’ll Do as an Enrollment Support Specialist:
- Receives consent, obtains and processes client data. Answers incoming calls as operator and directs to appropriate personnel while applying superior customer service skills
- Understands the Medicare Benefit for Chronic Care Management (CCM) and Transitional Care Management (TMC) and articulates to the client/patient the benefits of the program and the impact to their continued wellness plan
- Enters all information accurately and promptly into electronic medical records system according to organization’s processes and procedures
- Provides general office support as directed
- Follows all privacy policies and maintain the confidentiality of protected healthcare information (PHI)
- Performs general administrative tasks such as data entry, filing, maintaining logs and records as assigned
All Applicants must submit to background check and drug screening.
Disclaimer: This job description not designed to be a complete list of all duties, responsibilities, and safety requirements required of the Enrollment Support Specialist position.