Customer Service Representative
Job CategoryCustomer Service
Job TitleCustomer Service Representative
Employment TypeContract Associate
Temp-to-Hire Customer Service Representative
Start your new career as a Customer Service Representative with MAU at Global Lending Services in Greenville, SC. Be part of a growing, dynamic and innovative company in the financial services industry. Global Lending Service is a national lender that provides automotive financing solutions to customers nationwide. Join now to start building your career and future with a leading employer in the Upstate area.
What We Offer:
- Health benefits
- Starting pay of $12.50 per hour
- Opportunity of advancement (temp-to-hire)
- No prior experience needed
- Great work environment
- Ability to work 9:00 AM to 6:00 PM OR 10:00 AM to 7PM
What We Are Looking For:
- Prior consumer finance experience preferred but not required
- Exceptional interpersonal skills, professional, courteous with excellent oral and written communication skills
- Proficient PC and keyboarding skills with the ability to maneuver in a Windows based environment
- Detail oriented
- Ability to work with a diverse customer and workforce population
- Proactive with effective investigative and follow up skills
- Good communication skills
What You’ll Do As A Customer Service Representative:
- Use computer system to track, gather information, and/or troubleshoot customer needs
- Clarify information, research every customer concerns and provide solutions
- Build sustainable relationships and engage customers by taking the extra mile
- Ability to multi-task, set priorities and manage time effectively
- Track record of over-achieving quota
- Adhere to all company guidelines and regulatory requirements as they pertain to proper call handling
- Route calls requiring specialized service to the appropriate party in a timely manner
All Applicants must submit to background check and drug screening.
Disclaimer: This job description not designed to be a complete list of all duties, responsibilities, and safety requirements of the Customer Service Representative Position.
MAU Workforce Solutions is an independent, family-owned company with more than 40 successful years providing staffing, recruiting and outsourcing solutions that connect qualified candidates to companies that need them. At MAU we give you the personal attention you deserve because we know it's not just about your job - it's about your life, your family and your future.
About Global Lending Services
Global Lending Services LLC focuses on providing franchised dealers and their customers with the highest level of service and value. GLS leverages established national distribution channels and its deep understanding of consumers’ and dealers’ needs to deliver clear financing solutions quickly and efficiently. GLS takes an approach to subprime lending that serves the unique needs of customers who have experienced difficult times while respecting dealerships’ need for a lending process that enhances their ability to operate profitably.