Associate Relations Leader

Associate Relations Leader

MAU Workforce Solutions is an independent, family-owned company that since 1973 has provided global staffing, recruiting and outsourcing solutions dedicated to making people’s lives better. World class companies across the globe utilize MAU’s customized workforce solutions in order to gain a competitive advantage.

MAU is a family-oriented organization that has built its foundation upon strong values of dedicated service, loyal relationships and tailored business solutions.

SUMMARY:

The Associate Relations Leader role is to direct the activities of MAU personnel assigned to the customer site location and insure that customer key performance indicators are achieved. Further to supervise all contingent MAU associate HR functions with a focus on facility on-boarding, payroll, performance counseling and attendance tracking to achieve a positive associate experience and meet customer expectations for contingent staffing.

BENEFITS:

• Competitive pay
• Medical, Dental, and Vision Benefits
• Paid Holidays (9)
• Paid Vacation
• Great work environment
• Employee Assistance Program (EAP)
• Care Partners Program -trained and experienced counselors who are available 24 hours a day, 365 days a year, nationwide
• Health Club Reimbursement program
• Additional Supplemental benefit programs
• 401K, Salary Continuation, Educational Reimbursement Program and FMLA available after 12 months of service

REQUIREMENTS:

• High School Diploma
• Bachelor’s degree (preferred)
• 2 years of experience in a warehouse environment
• 2 years of experience in a supervisory role
• Strong analytical and reasoning ability
• Proficient customer/client focus
• Excellent relationship management skills
• Strong interpersonal and communication skills, oral and written
• Proficient employee resolution management skills
• Strong technical capacity

RESPONSIBILITIES:

• Interact with corporate on a daily basis to understand staffing needs and targeted deadlines.
• Communicate in an organized manner the request for personnel by department, skill level, and target date.
• Coordinate on-boarding and training of all personnel reporting to the facility.
• Actively mentor/coach a safe work culture through employee engagement and observations.
• Ensure that all MAU Personal Conduct Rules are maintained.
• Process employee documents and submit to corporate in a timely manner.
• Track work performance information.
• Ensure that employee counseling is administered at the correct cadence and that the MAU "Open Door Policy" is followed.
• Distribute paychecks and time cards to employees.
• Ensure that key responsibilities of direct reports are clear and that activities are checked for compliance.
• Sustain and support Leader Standard work for Site Manager and all positions reporting to Site Manager.
• Perform safety audits via SafeyNet, BBS, and PIT Observations.
• Welcome new training classes and introduce them to MAU and Site culture and processes.
• Track work performance information.
• Ensure safety policies and procedures are being followed.
• Identify areas of workforce improvement and initiate corrective actions to address these areas.
• Complete attendance reports.
• Ensure that all clients’ supervisors are aware of any employees who will be absent.
• Complete accident reports and on-site investigations within 24 hours of accident and counsel employees verbally and in writing for safety violations.
• Observe and report any safety concerns or violations.
• Verify that each employee working on shift has time record.
• Issue badges and parking passes (if applicable) to new employees.
• Complete required site management reports in a timely manner.
• Coordinate and report with client’s supervisors on workforce issues or possible new requirements.
• Ensure weekly payroll is submitted by client and checked for accuracy.
 

All applicants must submit to background check and drug screening.

Disclaimer: This job description not designed to be a complete list of all duties, responsibilities, and safety requirements of the Onsite Supervisor job.

This position does not offer sponsorship

Equal Opportunity Employer

Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply