Director of QA and Compliance

Director of QA & Compliance

SUMMARY:

Expand your professional portfolio as a Director of QA & Compliance in Franklin, MA. As Director of QA & Compliance, you will ensure effective mitigation of risk and compliance with regulatory obligations by developing, implementing, and overseeing Quality Assurance (QA) programs; including Quality Controls (QC) of all operational processes executed within the Market. This is a direct-hire opportunity.

REQUIREMENTS:

• High School diploma or equivalent (Required)
• Bachelor’s degree (Required)
• 10+ years of relevant Quality Assurance, Risk Management, or Compliance experience
• 10+ years of relevant experience managing people and processes
• Exemplary ethics and integrity
• Ability to communicate with all levels of the organization
• Strong organizational skills and attention to detail
• Ability to manage multiple tasks and prioritize work
• Strong verbal and written communication skills
• Positive attitude, desire to learn, self-motivated and an effective team player

RESPONSIBILITIES:

• Ensure effective mitigation of risk and compliance with regulatory obligations by developing, implementing, and overseeing Quality Assurance (QA) programs; including Quality Controls (QC) of all operational processes executed within the Market
• Responsible for identifying, interpreting, and helping to document all regulatory obligations that apply to the Market operations
• Ensure compliance with regulatory requirements, company policies, and Standard Operating Procedures
• Oversee the execution of workplace and environmental health and safety programs within the Market
• Partner with the Regional President and Government Relations to liaison with regulatory agencies
• Support the Issue Management and Incident Response programs (including Corrective Action Planning) to help ensure timely and effective response and mitigation of risk affecting the Market; including but not limited to Regulatory Risk, Health and Safety Risk, Financial Risk, and Reputational Risk
• Ensure clear and effective communication and documentation of Market processes and systems through the creation and maintenance of department and market-specific procedures, work-instructions, job aids, and training materials
• Collaborate with Enterprise Governance, Risk, and Compliance (GRC) to help ensure effective Second (2LOD) and Third Line of Defense (3LOD) oversight to market operations, compliance, and risk management
• Advise Market leadership on risks and provides practical recommendations to ensure they are appropriately managed
• Identify improvement opportunities, develop recommendations, and communicate with stakeholders in a collaborative manner
• Mentor other Market Operational Quality Assurance and Compliance leaders at the request of the Market President, Head of GRC, or Executive Leadership Team (ELT)
• Establish and maintain professional expectations and act with a proper balance of objectivity and a constructive contribution of ideas to improve controls, efficiency in the business process, and profitability
• Other duties and tasks as assigned

MAU

Headquartered in Augusta, Georgia and founded in 1973, MAU Workforce Solutions is a multi-faceted business solutions provider offering professional recruiting, commercial staffing, outsourcing, and human resources services. World class companies across the globe utilize our customized workforce solutions in order to gain a competitive advantage.

MAU is a family-oriented organization that has built its foundation upon strong values of dedicated service, loyal relationships and tailored business solutions all of which still remain today.

Disclaimer: All applicants must submit to background check and drug screening.

This position does not offer sponsorship

Equal Opportunity Employer

Minorities / Females / Protected Veterans / Individuals with Disabilities are encouraged to apply